Bissell Crosswave: A Complete Guide

Features

The Bissell Crosswave boasts a multi-surface cleaning capability, making it suitable for hard floors, rugs, and area rugs in a single pass. This 2-in-1 vacuum and mop system effectively combines vacuuming and mopping for a thorough clean. Its Clean & Fresh Technology utilizes a cleaning solution to break down dirt and grime, leaving floors clean and fresh.

The Crosswave offers multiple cleaning modes, allowing you to customize the cleaning process based on your specific needs and the surfaces you are cleaning. It features a self-cleaning function that cleans the brush roll and solution tank after each use, ensuring the cleaning head remains clean and efficient.

The Bissell Crosswave is designed for easy use, with simple controls and an intuitive design, making it accessible to all users. Its lightweight and maneuverable design makes it easy to handle and move around furniture. The large water tank reduces the need to refill the tank during cleaning, allowing for extended cleaning sessions. Some models offer a cordless option, providing greater freedom of movement and eliminating the need for cords. Heated cleaning, available in some models, enhances cleaning performance and helps remove tough stains.

Performance

The Bissell Crosswave performs well on hardwood floors, effectively picking up dirt, dust, and debris. However, some users have reported streaks or a slightly damp finish if the floor isn't dried properly.

The Crosswave truly shines on tile floors, effortlessly removing dirt, grime, and even stubborn grout stains.

While not its primary purpose, the Crosswave can handle light carpet cleaning. It's ideal for quick touch-ups or removing pet hair, but may not be suitable for deep cleaning heavily soiled carpets.

The Crosswave's rotating brushes effectively capture pet hair, even embedded hair.

The cleaning solution effectively removes most spills and stains, although stubborn stains might require pre-treatment.

The Bissell Crosswave is generally easy to assemble, operate, and maintain. It's a user-friendly machine.

While not silent, the noise level is comparable to other multi-surface cleaners.

The water tank size is generally adequate for a standard cleaning session, but larger homes may require refills.

Overall, the Bissell Crosswave offers decent cleaning power for everyday dirt and spills, but may not be suitable for deep cleaning or heavily soiled floors.

What We Like

Bissell Crosswave users consistently rave about its cleaning performance. They appreciate its effectiveness on various surfaces, including hard floors and carpets, and its ability to tackle everyday dirt, pet hair, and spills. The rotating brushes and suction work together to lift dirt and grime, leaving floors clean and fresh. Many pet owners specifically praise the Crosswave for its ability to remove pet hair and odors.

The Crosswave is also praised for its ease of use and maneuverability. Its lightweight design and comfortable grip make it easy to use, while the simple control panel and swivel head allow for effortless navigation.

The Crosswave's versatility is another key selling point. As an all-in-one solution, it combines vacuuming, mopping, and cleaning in one machine, eliminating the need for separate appliances. It also offers multiple cleaning modes, allowing users to choose the appropriate setting for different cleaning tasks, from light cleaning to deep scrubbing. The Crosswave's versatility extends to different floor types, as it can be used on hardwood, tile, laminate, vinyl, and even area rugs.

The Crosswave's features and design further contribute to its popularity. The water tank system is easy to fill and empty, with separate tanks for clean and dirty water. The self-cleaning function helps to keep the machine clean and maintain optimal performance. The availability of a cordless model provides greater flexibility and freedom of movement. The included accessories, such as attachments for different cleaning tasks and surfaces, add to the Crosswave's overall functionality.

Bissell Crosswave users consistently highlight the value for money it provides. The machine offers a good balance of features, performance, and price. Its ease of use and maintenance makes it convenient for daily use. Customer service is generally praised for its responsiveness and helpfulness.

What We Don't Like

A common complaint among Bissell Crosswave users is the leaky tank. This issue can manifest during filling or even while the machine is in use, leading to spills and messes. The culprit behind this problem is often faulty seals, misaligned parts, or even overuse.

Another frequent issue is clogged nozzles. This is particularly troublesome when dealing with pet hair or other debris. Clogged nozzles can significantly hinder the cleaning effectiveness and necessitate frequent cleaning.

Many users find the cord length to be insufficient, hindering cleaning larger areas without constant unplugging and replugging. This limitation can be frustrating, especially for those with larger homes.

The cleaning area on the Crosswave is often cited as being too narrow, making it challenging to clean larger spaces efficiently. This can lead to increased cleaning time and effort.

The motor of the Crosswave can be quite loud during operation, which may be disruptive or bothersome for some users, particularly those sensitive to noise.

While advertised as a multi-surface cleaner, the Crosswave has been reported to struggle with cleaning rugs effectively. This can result in uneven cleaning or require multiple passes for satisfactory results.

The Bissell Crosswave is generally priced higher than traditional vacuums, making it a less appealing option for budget-conscious buyers.

Replacement parts for the Crosswave, such as the brush roll or filters, can be expensive, adding to the overall cost of ownership.

Some users find the Crosswave difficult to disassemble for cleaning, particularly when it comes to removing the brush roll and other components. This can make maintenance and cleaning more challenging.

For cordless models, the battery life can be limited, requiring frequent charging and potentially hindering longer cleaning sessions. This can be a drawback for those who need to clean larger areas without interruption.

Cleaning Tasks

The Bissell Crosswave is a versatile cleaning tool that can be used on a variety of hard floors. Its multi-surface cleaning solution is safe for hardwood, tile, laminate, vinyl, and sealed stone floors. The rotating brushes and powerful suction effectively remove dirt, dust, grime, and pet hair from these surfaces.

The Crosswave is also great for cleaning up spills and stains quickly. Its daily use helps maintain clean and hygienic floors. However, it's important to note that the Crosswave is not designed for deep cleaning or for use on carpets. While it can be used on low-pile rugs, it's best to test a small, inconspicuous area first to avoid damaging delicate or antique rugs.

For deeper cleaning, a dedicated floor scrubber or steam cleaner is recommended. While the Crosswave can help sanitize hard floors, it's crucial to follow the manufacturer's instructions regarding cleaning solutions and dilution ratios for proper sanitization.

Comparison to Other Brands

The Bissell Crosswave (Model: 1785A) is a cordless, multi-surface vacuum cleaner that retails for $249 - $349. It features a spray & vac cleaning method, a 0.5L water tank and 0.4L dirty water tank. It weighs 8.5 lbs with water and has a battery life of 30 minutes. The Crosswave comes with a hard floor and carpet brush, upholstery tool, and grout tool. It also features a self-cleaning system and LED headlights.

The Shark VacMop (Model: H2) is a corded, multi-surface vacuum cleaner priced at $199 - $299. It also utilizes a spray & vac cleaning method with a larger 0.6L water tank and 0.4L dirty water tank. However, it is slightly heavier at 8.6 lbs. The VacMop includes hard floor brush, upholstery tool, and grout tool, and also boasts a self-cleaning system and LED headlights.

The Hoover FloorMate Deluxe (Model: FH50150) is a corded, multi-surface vacuum cleaner that costs $149 - $199. It features a spray & vac cleaning method, a 0.5L water tank and 0.3L dirty water tank. This model weighs 10 lbs and comes with a hard floor brush, upholstery tool, and grout tool, as well as a self-cleaning system.

The McCulloch MC1385 Deluxe Canister is a corded, canister vacuum cleaner priced at $129 - $179. It uses a spray & vac cleaning method, has a 0.6L water tank and 0.4L dirty water tank, and weighs 11 lbs. It comes with a hard floor brush, upholstery tool, and grout tool and includes a self-cleaning system.

Maintenance

To keep your Bissell Crosswave in top condition, follow these maintenance tips.

After each use, empty the dirty water tank and thoroughly rinse it with water. Remove any accumulated debris or hair. Similarly, empty the clean water tank and rinse it with water. For a deeper clean, you can use a mild solution of white vinegar and water (1:1 ratio).

Remove the brush roll and clean it with a brush or vacuum cleaner attachment to remove hair, dust, and dirt. You can also wash the brush roll in warm water and mild detergent, but ensure it's completely dry before reattaching.

Clean the filter with a brush or vacuum cleaner attachment. Rinse it thoroughly with water and allow it to dry completely before reinserting. Refer to your Crosswave model's manual for filter replacement recommendations and replace filters as needed to ensure optimal performance.

Inspect the nozzle for any blockages. Use a small tool or brush to remove any debris that may be obstructing the nozzle.

Store the Crosswave in a dry, cool place. Ensure the tanks are empty, and the brush roll is clean and dry.

Check the Crosswave for any signs of wear and tear. Replace any damaged or worn-out parts as needed.

Refer to the Crosswave manual for compatible cleaning solutions. Avoid using harsh chemicals or cleaners that can damage the machine. Always read and follow the instructions in your Crosswave manual. This will help you maintain your Crosswave and ensure it performs at its best.

Troubleshooting

Machine won't turn on: First, check if the power cord is securely plugged into a working outlet. If the issue persists, inspect the fuse and replace it if blown. Additionally, check if the circuit breaker has tripped and reset it if necessary. For cordless models, ensure the battery is charged and properly installed.

No water flow: Ensure the water tank is filled with clean water and the lid is securely closed. Check if the water filter is clogged and clean or replace it if necessary. The pump might be clogged, so refer to the user manual for cleaning instructions.

Machine is leaking: Begin by inspecting the water tank lid and ensuring it is tightly closed. A clogged water filter can also cause leaks, so clean or replace it. Inspect the seals for wear and tear and replace any damaged ones.

Machine is not cleaning effectively: First, confirm you are using the correct cleaning solution for the floor type. Inspect the brush roll for dirt or hair and clean or replace it if needed. Make sure the water tank is full and adjust the cleaning setting based on the surface type. Use a lower setting for delicate surfaces.

Machine is making strange noises: A clogged brush roll can cause noise, so clean or replace it. A clogged pump can also make noise. Consult the user manual for cleaning instructions.

Machine is leaving streaks: Verify you are using the correct cleaning solution for the floor type. Ensure the water tank is full and adjust the cleaning setting to a higher level for heavy dirt.

Battery won't charge (for cordless models): Check the charging port for debris and clean it if necessary. Ensure the power source is working. If the issue persists, the battery might be faulty, so contact Bissell customer service for assistance.

Machine won't dispense cleaning solution: Confirm the cleaning solution tank is filled with the correct solution and the cap is tightly closed. Inspect the cleaning solution nozzle for clogs and clean it with a toothpick or small brush. The cleaning solution pump might be faulty, so contact Bissell customer service for assistance.

Conclusion

The Bissell Crosswave offers a convenient and effective solution for maintaining clean hard floors in your home. While it excels at tackling everyday dirt, dust, spills, and pet hair, it's not a substitute for deep cleaning or heavy-duty carpet cleaning. Its versatility, ease of use, and user-friendly design make it a popular choice for many homeowners. However, potential drawbacks like leaky tanks, clogged nozzles, and the narrow cleaning path should be considered. Ultimately, the Bissell Crosswave is a valuable tool for those seeking a multi-surface cleaning solution that combines vacuuming and mopping in one machine. Its performance and features make it a worthwhile investment, but it's crucial to understand its limitations and ensure proper maintenance to maximize its lifespan and effectiveness.