Bissell Crosswave Professional: A Comprehensive Review

Features

The Bissell Crosswave Professional is a versatile cleaning machine that boasts a number of features designed to make cleaning easier and more efficient.

One of its standout features is the ability to clean multiple surfaces, including hard floors, carpets, and area rugs, with a single device. This eliminates the need for multiple cleaning tools, saving time and effort.

The 2-Tank Technology further enhances its effectiveness by separating clean and dirty water. This prevents the use of dirty water, ensuring cleaner floors.

The Crosswave Professional also delivers a deep clean thanks to its powerful suction and rotating brushes, which effectively remove dirt, grime, and allergens.

Its multi-surface cleaning solution is another convenience, providing a ready-to-use solution for various floor types.

Adding to its cleaning power, the built-in heat technology warms the cleaning solution, loosening dirt and grime for a more thorough clean.

The Crosswave Professional is also easy to use, with simple controls and an intuitive design making it suitable for even novice cleaners.

The lightweight design further adds to its convenience, allowing for easy maneuverability even when cleaning large areas.

A cordless option is also available for increased mobility, offering the freedom to clean without being tethered to an outlet.

The machine comes with accessories, including various tools and brushes, providing versatility for cleaning different surfaces and meeting specific cleaning needs.

Performance

The Bissell Crosswave Professional excels at cleaning hardwood and tile floors. It effectively removes dirt, dust, grime, and stains, leaving behind a streak-free finish thanks to its multi-surface cleaning formula.

While the Crosswave Professional performs well on laminate floors, its brush might be too aggressive for some users with delicate surfaces. It can handle low-pile area rugs with the appropriate cleaning solution but is not suitable for delicate or high-pile rugs.

The machine effectively picks up pet hair from hard floors, though multiple passes may be needed on carpets. It also tackles spills and stains effectively, although stubborn stains may require multiple applications.

The Crosswave Professional's brush can be used for dusting, but it's not as efficient as a dedicated dusting tool. It's easy to assemble and operate, and the large water tank allows for effortless cleaning of large areas. However, the machine is not as quiet as some other floor cleaners.

Despite its durability, some users have reported issues with the brush roll.

What We Like

The Bissell Crosswave Professional receives positive feedback for its cleaning performance. Users consistently praise its ability to effectively tackle dirt, grime, and pet hair, leaving floors sparkling clean.

The Crosswave Professional's versatility is another highlight. Its dual function as a vacuum and mop eliminates the need for separate appliances, saving time and effort.

Users also appreciate the machine's user-friendly design and intuitive controls. The self-cleaning function further simplifies maintenance, reducing the need for manual cleaning.

The Crosswave Professional is known for its robust construction and long-lasting performance, making it a durable choice for heavy use and regular cleaning cycles.

The generous water tank size is another benefit, allowing for extended cleaning sessions without the need for frequent refills.

What We Don't Like

While the Bissell Crosswave Professional boasts impressive features, some users have voiced concerns about its performance. A common complaint is its struggle to effectively pick up pet hair, particularly from carpets. Additionally, the Crosswave has been known to leave streaks on certain floor types, like polished wood or tile. Some users also feel it doesn't always clean deeply enough, particularly for stubborn stains.

The design and functionality of the Crosswave Professional have also faced criticism. Its heavy and bulky nature makes it difficult to maneuver and store, while the dirty water tank can be messy and inconvenient to empty. The short cord length also limits cleaning range, requiring frequent plugging and unplugging.

Maintenance and cost are additional concerns for some users. Bissell-branded cleaning solutions can be expensive, limiting budget-friendly options. Cleaning and maintaining the machine itself can be time-consuming and require specific solutions. Furthermore, replacement parts, like brushes and filters, can be costly, adding to the overall cost of ownership.

Cleaning Tasks

The Bissell Crosswave Professional is a versatile cleaning tool, suitable for a variety of hard floor types. Its specialized multi-surface cleaning solution makes it safe for hardwood, tile, laminate, and vinyl floors. The microfiber mop pads effectively pick up dirt and debris, leaving the floor clean and dry.

The Crosswave Professional excels at cleaning tile floors, tackling tough stains and grime to leave your floors sparkling clean. It is also a perfect choice for vinyl floors, effectively removing dirt and leaving the floor shiny and streak-free.

The powerful suction and rotating brush of the Crosswave Professional make it effective at removing pet hair from hard floors. Its specialized solutions are also ideal for quickly and easily cleaning up spills and accidents.

The Crosswave Professional is a great tool for both daily and deep cleaning of hard floors. It can quickly and easily clean up dust, dirt, and debris, and its specialized solutions effectively remove dirt and grime that has built up over time. The Crosswave Professional is designed for wet cleaning, making it perfect for surfaces that need a thorough cleaning.

Comparison to Other Brands

The Bissell Crosswave Professional stands out with a higher price tag of $399.99 compared to the Shark S5003 ($299.99), Hoover FH50150 ($249.99), and McCulloch MC1385 ($199.99). However, it compensates with a larger water tank capacity of 0.85 gallons, surpassing the 0.6-gallon capacity of both the Shark S5003 and Hoover FH50150 and the 0.4-gallon capacity of the McCulloch MC1385. Similarly, the Bissell Crosswave Professional boasts a larger solution tank capacity of 0.4 gallons, compared to the 0.3-gallon capacity of the Shark S5003 and Hoover FH50150 and the 0.2-gallon capacity of the McCulloch MC1385.

In terms of cleaning performance, the Bissell Crosswave Professional excels with a wider 12-inch cleaning path, outperforming the 11-inch path of the Shark S5003, the 10-inch path of the Hoover FH50150, and the 9-inch path of the McCulloch MC1385. It also boasts powerful suction compared to the average suction of the Shark S5003, the moderate suction of the Hoover FH50150, and the weak suction of the McCulloch MC1385.

The Bissell Crosswave Professional offers a multi-surface brush roll and a 2-in-1 cleaning head, putting it ahead of the Shark S5003 and Hoover FH50150 with their 2-in-1 cleaning heads with replaceable brushes and the McCulloch MC1385 with its multi-surface brush roll. It also provides a comprehensive range of cleaning modes, including vacuum, wash, and dry, unlike the McCulloch MC1385 which only offers vacuum and wash functions.

The Bissell Crosswave Professional stands out with its 2-tank system, auto-adjusting cleaning solution, LED headlights, and cordless operation powered by a 120V battery. While the Shark S5003 shares the 2-tank system and LED headlights, it lacks the auto-adjusting cleaning solution. The Hoover FH50150, with its 1-tank system, lacks the advanced features of the Bissell Crosswave Professional and the Shark S5003. The McCulloch MC1385, with its 1-tank system and corded operation, falls behind in terms of convenience.

Despite its weight of 11.7 lbs, slightly heavier than the 11.5 lbs of the Shark S5003 and the 10.5 lbs of the Hoover FH50150, the Bissell Crosswave Professional is considerably lighter than the 8.5 lbs of the McCulloch MC1385. The Bissell Crosswave Professional also offers a longer 2-year warranty compared to the 1-year warranty of the other models.

Maintenance

To keep your Bissell Crosswave Professional in top shape, follow these simple maintenance tips:

Emptying the Dirty Water Tank: After each use, empty the dirty water tank. Rinse it thoroughly with clean water and let it air dry completely.

Cleaning the Brush Roll: Remove the brush roll and clean it with a damp cloth or a brush to remove any debris or hair. Rinse the brush roll thoroughly with clean water and let it air dry completely.

Cleaning the Solution Tank: After each use, rinse the solution tank with clean water and let it air dry completely. Avoid using harsh chemicals or cleaners as they can damage the tank.

Cleaning the Filter: The filter needs to be cleaned periodically, depending on usage. Refer to your owner's manual for specific cleaning instructions. Typically, you'll rinse the filter with water and let it air dry completely.

Storing the Machine: Store the machine in a cool, dry place after cleaning and drying it completely. Avoid storing it in direct sunlight or extreme temperatures.

Replacing the Battery: The Bissell Crosswave Professional has a rechargeable battery. When the battery starts to lose its charge quickly, you'll need to replace it. Contact Bissell for replacement batteries or instructions on how to replace them.

Cleaning the Nozzles: If the machine isn't spraying properly, clean the nozzles with a pin or needle to remove any blockages. Rinse them with water and let them air dry completely.

Regular Maintenance: For optimal performance, clean the machine according to the recommended schedule in your owner's manual. This may include weekly or monthly cleaning depending on usage.

Troubleshooting

Machine won't turn on

1. Check the power cord: Make sure it's plugged in securely and the outlet is working.
2. Check the power switch: Ensure the switch is in the "on" position.
3. Check the fuse: Replace the fuse if blown.

Machine won't dispense solution

1. Check the solution tank: Make sure it's filled with the correct solution and the cap is securely closed.
2. Check the solution pump: Make sure the pump is working properly. If not, consult the Bissell website for troubleshooting or contact customer support.

Machine is leaking

1. Check the solution tank: Make sure it's not overfilled.
2. Check the solution tank cap: Ensure it's securely closed.
3. Check the solution hose: Make sure it's connected properly and not damaged.
4. Check the brush roll: Make sure the brush roll is properly installed and not damaged.

Machine won't clean properly

1. Check the solution tank: Make sure it's filled with the correct solution.
2. Check the brush roll: Make sure it's clean and free of debris.
3. Check the brush roll height: Adjust the brush roll height to match the type of floor you're cleaning.
4. Check the nozzle: Make sure the nozzle is clean and not clogged.

Machine is making a loud noise

1. Check the brush roll: Make sure it's not tangled with any debris.
2. Check the brush roll height: Make sure it's not set too high.
3. Check the solution pump: Make sure it's working properly.

Machine is leaving streaks

1. Check the solution tank: Make sure it's filled with the correct solution.
2. Check the solution concentration: Dilute the solution as per the manufacturer's instructions.
3. Check the brush roll: Make sure it's clean and free of debris.
4. Check the nozzle: Make sure the nozzle is clean and not clogged.

Machine is not picking up dirt

1. Check the brush roll: Make sure it's rotating properly and not clogged with debris.
2. Check the brush roll height: Make sure it's set at the correct height for the type of floor you're cleaning.
3. Check the nozzle: Make sure the nozzle is clean and not clogged.
4. Check the solution tank: Make sure it's filled with the correct solution and the solution pump is working properly.

Machine is not drying properly

1. Check the drying blade: Make sure it's clean and free of debris.
2. Check the drying blade height: Make sure it's set at the correct height for the type of floor you're cleaning.
3. Check the air intake: Make sure it's not clogged with dirt or debris.

Machine is not picking up pet hair

1. Check the brush roll: Make sure it's clean and free of debris.
2. Check the brush roll height: Make sure it's set at the correct height for your floor type.
3. Use the appropriate solution: Use a pet-hair specific solution if available.
4. Consider using a handheld vacuum: Before using the Crosswave, vacuum up loose pet hair.

Conclusion

The Bissell Crosswave Professional is a powerful and versatile cleaning tool that offers impressive features for tackling various hard floor cleaning needs. Its 2-tank technology, deep cleaning capabilities, multi-surface cleaning solution, and heated cleaning technology make it a convenient and efficient solution for maintaining clean and hygienic floors. The machine excels at cleaning tile, hardwood, laminate, and vinyl floors, effectively removing dirt, grime, stains, and pet hair. Its user-friendly design, robust construction, and generous water tank capacity contribute to its overall appeal. However, some users have reported issues with pet hair pickup, streaking on certain floor types, and a bulky design. Additionally, the cost of Bissell-branded cleaning solutions and replacement parts can be a factor to consider. Ultimately, the Bissell Crosswave Professional is a great option for those seeking a versatile and efficient cleaning solution for hard floors, but it's crucial to weigh the pros and cons before making a decision.