Features
The Bissell Crosswave All in One Multi Surface Cleaner offers a range of features that appeal to many users. Its all-in-one design combines vacuuming, mopping, and cleaning into a single device, saving you time and effort. This versatility allows you to clean a variety of hard floors, including sealed hardwood, tile, vinyl, laminate, and stone.
The Crosswave features a two-tank system, separating clean and dirty water to prevent cross-contamination and ensure cleaner results. It also provides multiple cleaning modes to adapt to different floor types and dirt levels.
Furthermore, powerful brushes and strong suction effectively remove dirt, grime, and pet hair. The Crosswave is easy to use, thanks to intuitive controls and a lightweight design that makes it easy to maneuver.
Bissell offers a range of cleaning solutions to suit different needs, including pet, hardwood, and deep clean options. Cleaning and emptying the Crosswave is straightforward, with easily detachable and washable components. For even more convenience, there is a cordless option available, providing freedom of movement without the hassle of cords.
Performance
The Bissell Crosswave All in One Multi Surface Cleaner excels at cleaning hardwood and tile floors. Its rotating brushes and vacuum action effectively remove dirt, grime, and pet hair, while also tackling grout stains with ease.
For laminate floors, the Crosswave performs well, but it's essential to use the appropriate cleaning solution to avoid damage.
When it comes to carpets and area rugs, the Crosswave provides fair cleaning capabilities. While not ideal for deep cleaning, it can be used for light cleaning and spot cleaning.
The Crosswave proves highly effective in removing pet hair thanks to its rotating brushes and vacuum action. It also tackles spills and stains effectively, although pre-treatment may be necessary for tough stains.
The Crosswave is praised for its ease of use. It's simple to assemble and operate, with user-friendly controls. Its lightweight design and maneuverability enhance user comfort.
The water tank capacity is adequate for a good cleaning session, but multiple refills may be required for large areas. The noise level is moderate, making it relatively quiet but not entirely silent.
What We Like
Customers rave about the Bissell Crosswave All-in-One Multi-Surface Cleaner's ease of use and assembly. Its simple controls and straightforward design make it accessible to everyone, regardless of cleaning experience.
The Crosswave shines in its ability to effectively clean multiple surfaces, including hardwood floors, tile, and even area rugs. It effortlessly removes dirt, grime, and pet hair, leaving surfaces sparkling clean.
One of the most appreciated features is the convenient 2-in-1 function, which combines vacuuming and mopping into a single device. This eliminates the need for separate tools, saving time and effort, and streamlining the cleaning process.
Many reviewers highlight the Crosswave's gentle nature on various surfaces. It effectively cleans without leaving streaks or causing damage to delicate materials, ensuring a safe and thorough cleaning experience.
The flexibility to use different cleaning solutions for specific surfaces and needs adds to the Crosswave's appeal. This allows for customized cleaning based on individual requirements and preferences.
Adding to its user-friendliness, the Crosswave is compact, lightweight, and maneuverable. It effortlessly navigates around furniture and into tight spaces, making cleaning a breeze.
Finally, customers find the Bissell Crosswave to be a good value for the price. It offers powerful cleaning capabilities, multiple features, and versatility, making it a worthwhile investment for any household.
What We Don't Like
One common complaint about the Bissell Crosswave is its short cord, measuring around 20 feet. This can be problematic for cleaning large rooms or multiple rooms, as users often have to constantly unplug and reposition the machine.
Another issue reported by some users is water leaking from the machine, especially when used on hardwood floors. This leakage can damage floors and leave them wet for an extended period, causing inconvenience and potentially affecting the floor's finish.
While the Crosswave is designed to work with Bissell's proprietary cleaning solutions, some users find it difficult to locate the appropriate solution for their specific cleaning needs. This limitation restricts their choice of cleaning agents and may necessitate additional purchases.
The brush roll, an integral part of the cleaning process, can become clogged easily, particularly when cleaning up pet hair or dirt. This clogging can hinder a thorough clean and potentially damage the brush roll itself.
Adding to the challenges, the Crosswave is a heavy machine, making it difficult to maneuver, especially for individuals with limited strength or mobility. Its bulkiness can also make storage and transport cumbersome.
Compared to other multi-surface cleaners on the market, the Crosswave is relatively expensive, which may be a deterrent for budget-conscious consumers.
Some users find the Crosswave's operation to be noisy, which can be disruptive, especially in quiet environments.
Cleaning the machine itself can be another challenge, particularly the brush roll and water tank. This maintenance aspect can be time-consuming and may require additional effort.
While effective in cleaning up everyday messes, the Crosswave may not be powerful enough for deep cleaning carpets or rugs. Its cleaning power might be insufficient for removing embedded dirt or stubborn stains.
Finally, some users have reported uneven cleaning with the Crosswave, leaving areas dirty or with noticeable streaks. This inconsistency can be frustrating and may require multiple passes to achieve desired results.
Cleaning Tasks
The Bissell Crosswave All in One Multi Surface Cleaner excels at cleaning a variety of hard floor surfaces. Its dual-tank system separates clean and dirty water, ensuring a thorough cleaning without recontaminating the floor. The gentle brush roll is safe for hardwood, laminate, and vinyl floors, while its powerful suction tackles dirt, grime, and even sticky messes. The Crosswave also effectively removes pet hair and dander, leaving floors clean and fresh. Its cleaning solution can tackle spills and stains, and it can even be used to dust hard floors.
While the Crosswave is versatile, it has limitations. It's not designed for cleaning carpets or upholstery, as it can be too harsh on these surfaces. For heavy grime and deeply embedded dirt, a dedicated steam cleaner or professional cleaning service is recommended.
Comparison to Other Brands
| Feature | Bissell Crosswave All in One Multi Surface Cleaner | Shark VacMop | Hoover FloorMate Deluxe | McCulloch MC1385 Deluxe Canister | Winner |
|---|---|---|---|---|---|
| Price | $149-$199 | $199-$249 | $129-$179 | $159-$209 | Hoover FloorMate Deluxe |
| Tank Capacity (Clean/Dirty) | 26 oz/16 oz | 15 oz/12 oz | 17 oz/13 oz | 20 oz/15 oz | Bissell Crosswave |
| Weight | 9.7 lbs | 10.5 lbs | 11.3 lbs | 10.9 lbs | Bissell Crosswave |
| Cleaning Modes | Hard Floor, Area Rug, Carpet | Hard Floor, Area Rug, Carpet | Hard Floor, Area Rug | Hard Floor, Area Rug | Bissell Crosswave |
| Brush Roll Type | Dual brush roll system | Single brush roll | Single brush roll | Single brush roll | Bissell Crosswave |
| Cleaning Solution | Multi-surface cleaner, available in various scents | Multi-surface cleaner, available in various scents | Multi-surface cleaner, available in various scents | Multi-surface cleaner, available in various scents | Tie |
| Features | 2-in-1 vacuum and mop, self-cleaning cycle, multi-surface brush roll, LED headlights | 2-in-1 vacuum and mop, self-cleaning cycle, multi-surface brush roll | 2-in-1 vacuum and mop, self-cleaning cycle | 2-in-1 vacuum and mop, self-cleaning cycle | Bissell Crosswave |
| Pros | Larger tank capacity, lightweight, multiple cleaning modes, dual brush roll system | Easy to use, self-cleaning cycle | Affordable, effective on hard floors | Effective on carpets and rugs | Bissell Crosswave |
| Cons | Can be bulky for tight spaces | Can be loud, shorter runtime | Not as effective on carpets | Can be difficult to maneuver | N/A |
The Bissell Crosswave All in One Multi Surface Cleaner stands out with its larger tank capacity of 26 oz for clean water and 16 oz for dirty water, compared to competitors like the Shark VacMop (15 oz/12 oz), Hoover FloorMate Deluxe (17 oz/13 oz), and McCulloch MC1385 Deluxe Canister (20 oz/15 oz). This makes it a good choice for larger cleaning jobs.
The Bissell Crosswave is also the lightest option at 9.7 lbs, compared to the Shark VacMop (10.5 lbs), Hoover FloorMate Deluxe (11.3 lbs), and McCulloch MC1385 Deluxe Canister (10.9 lbs). This makes it easier to maneuver around furniture and tight spaces.
In terms of cleaning modes, the Bissell Crosswave offers the most versatility with hard floor, area rug, and carpet cleaning options. The Shark VacMop and Hoover FloorMate Deluxe only offer hard floor and area rug cleaning, while the McCulloch MC1385 Deluxe Canister is limited to just hard floor and area rug cleaning.
The Bissell Crosswave also boasts a dual brush roll system, unlike the single brush roll systems found in the other models. This helps to provide more thorough cleaning on a variety of surfaces.
When it comes to price, the Hoover FloorMate Deluxe emerges as the most affordable option, ranging from $129 to $179. The Bissell Crosswave comes in at $149 to $199, the Shark VacMop at $199 to $249, and the McCulloch MC1385 Deluxe Canister at $159 to $209.
All four models offer multi-surface cleaners and are available in various scents. They all feature a 2-in-1 vacuum and mop system, a self-cleaning cycle, and a multi-surface brush roll. However, the Bissell Crosswave stands out with its additional features like LED headlights.
In terms of pros and cons, the Bissell Crosswave excels with its larger tank capacity, lightweight design, multiple cleaning modes, and dual brush roll system. However, it can be bulky for tight spaces. The Shark VacMop is easy to use and features a self-cleaning cycle, but it can be loud and has a shorter runtime. The Hoover FloorMate Deluxe is affordable and effective on hard floors, but it may not perform as well on carpets. The McCulloch MC1385 Deluxe Canister is effective on carpets and rugs but can be difficult to maneuver.
Maintenance
After each use, empty the dirty water tank and rinse it thoroughly with clean water. Empty the solution tank and rinse it with clean water. Do not use soap or detergent.
Remove the brush roll and rinse it under running water. Gently remove any hair or debris trapped in the bristles.
Clean the filter in the dirty water tank every 3-4 uses. Rinse it under running water and allow it to air dry completely before replacing.
Rinse the floor nozzle under running water, making sure to remove any debris or clogs.
Allow the Crosswave to dry completely before storing it in a dry, cool place.
Consult the user manual for instructions on replacing the battery.
Run the self-cleaning cycle after each use to help maintain the cleanliness of the internal components.
Check the power cord, hose, and other components for any signs of damage. If you find any damage, contact Bissell customer service.
Always use the Bissell Crosswave cleaning solution specifically designed for your machine.
Troubleshooting
If your Bissell Crosswave won't turn on, first check the power source by making sure the power cord is securely plugged in and the outlet is working. You should also check the fuse if your machine has one to ensure it's not blown. If these steps don't resolve the issue, try resetting the machine by unplugging it, waiting 30 seconds, and plugging it back in. If none of these solutions work, contact Bissell customer support for further assistance.
If your Crosswave won't clean, start by checking the solution tank to ensure it is filled with the appropriate cleaning solution. Next, check the brush roll to make sure it's clean and free of debris. If clogged, clean or replace it. Inspect the nozzle for any blockages and clean or replace it if necessary. If the water flow seems too low, adjust it by changing the settings on the machine. Finally, make sure the suction is working properly by cleaning the filter and checking the suction hose for clogs.
If your Crosswave is leaking, first check to make sure both the solution tank and water tank are closed tightly. Next, inspect the seals and o-rings around the tanks for wear and tear and replace them if necessary. If the leak persists, contact Bissell customer support for further assistance.
If your Crosswave is making strange noises, begin by checking the brush roll to ensure it's not tangled with any debris. Then, inspect the suction hose for blockages. If the water pump is making strange noises, contact Bissell for assistance.
If your Crosswave won't dispense solution, first check the solution tank to make sure it's filled and the nozzle is clean. If the solution pump isn't working, contact Bissell customer support for assistance.
If your Crosswave is leaving streaks, first ensure you are using the appropriate cleaning solution for your floor type. Then, check the water tank to make sure it is filled with clean water. Finally, clean the brush roll to ensure it's not spreading dirt and rinse the floor with clean water after cleaning to remove any remaining solution residue.
If your Crosswave is not picking up dirt, begin by checking the brush roll to ensure it's clean and spinning freely. Then, inspect the suction hose for blockages. Lastly, clean the filter if it is dirty.
If your Crosswave is leaving water puddles, first check to make sure the water tank is properly sealed. Next, inspect the nozzle for blockages. If the water pump is malfunctioning, contact Bissell customer support for assistance.
Conclusion
The Bissell Crosswave All in One Multi Surface Cleaner proves to be a versatile and convenient cleaning solution for various hard floor surfaces. Its combination of vacuuming and mopping capabilities, along with a dual-tank system and adjustable cleaning modes, delivers a thorough and efficient cleaning experience. While it shines on hardwood, tile, and laminate, it provides fair cleaning for carpets and rugs. Its ease of use, lightweight design, and powerful cleaning action make it a popular choice among consumers.
However, the Crosswave has its drawbacks. The short cord, potential for leakage, and reliance on proprietary cleaning solutions can be frustrating for some users. Additionally, its weight, noise level, and maintenance requirements might not suit all households.
Ultimately, the Bissell Crosswave is a valuable tool for cleaning various hard floor surfaces, but its effectiveness and convenience depend on individual needs and preferences. It's crucial to consider the pros and cons before making a purchase decision.
